victoria plum reviews

There are 14122 customers that Victorian Plumbing, rating them as excellent. Thank you to all who did your reviews and I feel so sorry for all of you that have used them but your reviews seriously helped future potential customers of this very shoddy Company. Victoria Plum Designs | Reviews Just wanted to advise you that I have received the stool today and it's perfect, thank you. These arrived quickly, however they are not the correct item. Adapting a bathroom for disabled or elderly guests. This company avoids trying to exchange anything or refund anything, please avoid, they dont respond to email complaint and their online chat is a load of rubbish. © 2020 Trustpilot A/S. A good website, lots of choice and value for money Useful. How much does it cost to tile a bathroom? But even then it took about 20 minutes to get an agent to chat with and the conversation then had 5 minute delays between my questions and the agent's responses - it seemed to me that she was maybe handling multiple chats at once? The tap has had to be replaced once (under warranty) and has needed 4 different cartridges to stop it dripping (and it is now dripping again). Victoria plum website is, easy to use. Reply. | Read 41-60 Reviews out of 96,127 to retrieve items you may have added from another terrible, shocking. Very bad service. View some of our trusted Trustpilot customer reviews here. The designs were great but we paid an understandable premium for them. To say that I am unimpressed is a gross understatement. Terrible. Thanks for visiting Trustpilot. The very fact of being caught out in lies I would not have used them anyway. The worst customer service I have ever experienced! The products I ordered were delayed by 3 weeks so I had to cancel it. A free inside look at company reviews and salaries posted anonymously by employees. Never, ever again. Useful. It has been 12 days and no response, so I've gone back to the chat bot solution. The overall rating of the company is 2.3 and consumers are mostly dissatisfied.. www.victoria plum.com. Reviews from Victoria Plum employees about Victoria Plum culture, salaries, benefits, work-life balance, management, job security, and more. Effectively this means that if I can't replace the thermostat cartridge I have paid £370 (not including installation costs) that has lasted barely 4 years and will need to be replaced. Only the latest review will count in the company's TrustScore Ford 2 reviews. 10 VictoriaPlum.com reviews. Filter by: Filter by: NICOLA COMFORT 2 reviews. The Victoria plum is by far the most popular plum variety in the UK. I did, no response. Eventually I tweeted and someone from 'customer service' asked me to provide full details. + £20 off your first order. This could have been okay but the chat was completely unresponsive. Recommended extras ti complete the job. Excellent service , good products at good prices. Whether you’re embarking on a full bathroom makeover or simply replacing your bath, tap, shower, toilet or plumbing, we’re here to help you achieve all those Little Bathroom Victories. VictoriaPlum.com, Bridgehead Business Park, Hessle, HU13 0DG Seems to me like Victoria Plum are hiding from customers by not providing a phone number and no one replying to emails either. I bought an expensive bath which developed some discolouration. Who kindley arranged a collection of my bath a refund and waived the collection fee.Many thanks. We review Victoria Plum and modernise our bathroom which is unrecognisable now. Bekijk wat 76.264 anderen hebben geschreven en deel je eigen ervaring. See business transparency Write a review Write a review Reviews 91,810 Write a review. Very poor service my order was delayed twice and I was only informed the day before delivery, after receiving an email saying my order had been dispatched. A free inside look at company reviews and salaries posted anonymously by employees. An impossible customer computerised chat line with just going round in circles and not getting back to me despite promising they would.Definitely will not be recommending this company.Why can't I speak to a human being to sort out the problem? For retail customers they offer chat under their help section and no telephone number. It is also probably the most popular fruit tree of any species sold in UK garden centres, being self-fertile and well-known for heavy crops of very attractive fruit with a lovely red-plum colour. Victoria plum website is a joy to explore and use. Victoria Plum has a good range of accessories. Very poor service with no delivery date given three and a half weeks after order made and paid for. VictoriaPlum.com Reviews Please sign in to leave a VictoriaPlum.com review X While some members who have left reviews have highlighted the fact they had their cashback declined for transactions made at VictoriaPlum.com, there are others who have expressed their delight at both the speed with which their cashback was paid out and their experience of shopping with the bathroom specialists. Read 323 customer reviews of the Victoria Plum - www.victoriaplum.com & compare with other DIY Shops & Hardware Stores at Review Centre: Page 17 Id never ever buy from them again. 10 VictoriaPlum.com reviews. Finally, on asking to cancel my order on the chat, I got a human who then said it would take 14 days for my order to be refunded. How much does it cost to install a shower? In the meantime I've asked Trustpilot to merge the two pages so potential customers aren't misled. There was a nick in the chrome on a tap and I asked for a replacement - sent one out without asking for the old one back, so now we have a spare that I will eBay when I get round to it. 11 VictoriaPlum.com reviews. Trees can be maintained at around 180cm’s in height with a similar spread, perhaps a little less if contained in a 20-24”” pot. Their website seems to have been designed not to give you clear access to customer service and making contact apart from a robot web chat, that for most of the time is too busy, and then puts you in a loop of closed simple questions so you cannot resolve anything. Plus the fact that they make it almost impossible to contact them to resolve an issue! We'll never share your email address and you can unsubscribe at any time. My order was meant to be delivered in 48 hours and it never arrived. Total silence from the company. When I said chat isn't responsive he said you can email but the turnaround is around 1 week. I've had to cancel my card due to senior manager suggesting I haven't paid, when my bank says I have. 11 reviews voor VictoriaPlum.com. Victoria Plum reviews and Victoriaplum.com customer ratings for November 2020. I wish I had checked trust pilot before using them. Victoria Plum Cakery - 57 downs park avenue, Southampton - Rated 4.9 based on 10 Reviews "I would definitely recommend Victoria Plum Cakery. Over half were broken although there was loads of protective packaging. This company service is truly awful. A variety of time slots. I have an item that I want to return and now they are saying "sorry you are out of your 14 days"!!! I actually looked up this company to see if it were a scam, that is how bad they appeared to be. Reply. Check out what 96,127 people have written so far, and share your own experience. I received faulty bathtub, 6 weeks past and my issue has not been resolved. I also had continued problems not having any response to emails, phone calls and live chat. We've used both Bathstore and Victoria Plumb before. I am never going to shop with VictoriaPlum again. Write a review. Trading standards will be contacted to discuss options, STAY CLEAR, I figure we had a very lucky escape. Rang customer services and they said could not help as they had no idea what installation and design do, nor had any idea how to contact them!!! Victoria Plum is a well-known kitchen & bathroom fixture store which competes against other kitchen & bathroom fixture stores like Kohler, Tushy and Decor Planet. Do not use this company if you are looking for good customer service. www.victoria plum.com. VictoriaPlum.com has … How much does it cost to install bathroom furniture? Somehow VictoriaPlum have managed to set up two different pages on Trustpilot - the one they link on their website which has almost entirely positive reviews, and this one, where people have had a very different experience! I ordered green Annecy tiles. 7 reviews for VictoriaPlum.com, 3.9 stars: 'Shocking, rude, useless. Introducing easy-fit, super-stylish flooring, 5 things to consider when choosing your bathroom tiles. This is another company hiding behind the current pandemic. There are 12 customers that VictoriaPlum.com, rating them as good. The VP stuff wasn't the best quality, but it was basically fine. A free inside look at company reviews and salaries posted anonymously by employees. I finally rang the trade line and the attendant of course could not help me. Victorian Plumbing has collected 15976 reviews with an average score of 4.50. Read 326 customer reviews of the Victoria Plum - www.victoriaplum.com & compare with other DIY Shops & Hardware Stores at Review Centre we have been having multiple problems keep ringing the number to told we will be called back and no one calls back this is the 8th time now we have had enough trading standards will be notified. Unbelievable!!!! Do you agree with VictoriaPlum.com’s star rating? I am already 6 weeks without bathtub, unable to have bath or shower. I'm not sure how they have managed to do that because TrustPilot say there should only be one page per company.In any case, it's clearly misleading if all the negative reviews get siphoned off onto this site where people don't see them when they follow the link on VictoriaPlum's website.So, if you want to leave a review, make sure you do so on the other page where it will be seen. I am yet to receive the items so cannot review these as of yet. www.victoria plum.com. We've helped over 1 million customers achieve their dream bathroom. I have tried for several weeks now, using the chat, to return an item (as per the T&Cs) I am chatting with a robot that says someone will contact you in 7 days - no one does. Victoria Plum has 32 reviews with an overall consumer score of 4.0 out of 5.0. DIABOLLICAL!!! Privacy policy. Write a review Write a review Reviews 90,716 Write a review. You can add as many products as you like, there is no limit. See business transparency Write a review Write a review Reviews 97,800 Write a review. Useful. bathroom accessories. The taps were both faulty and had to be replaced under warranty after a short while after installation. Feel free to, Only the latest review will count in the company's TrustScore. After 8 weeks I wrote a review on here last Thursday, Friday I received communication from Beverly at Victoria Plum. Chat is always busy, it take them weeks to reply to emails. I'm sure the family I have bought it for will absolutely love it … However this will also result in my bathroom needing to be re-tiled unless I can find a dual shower riser with the exact same dimensions. Aftersales is a joke, no customer service at all. Your Shopping list is loading, this shouldn't take long. Includes accurate dimensions. You've already flagged this Clive 2 reviews. Privacy and Cookies | Victoria Plumb was first mentioned on PissedConsumer on May 05, 2016 and since then this brand received 55 reviews.. Victoria Plumb ranks 178 of 1472 in Furniture and Decor category. Een gratis kijkje achter de schermen bij bedrijven: reviews en salarissen, anoniem geplaatst door werknemers. A tap cartridge should last years! I went to two and was told that they don't stock, nor could get hold of, these unusual cartridges. You've already flagged this Annabel Andrews 1 review. Victoria Plum don't have replacements and despite trying 3 times with their useless live chat customer service system have so far been unable to tell me what part I need to repair the shower (the part is specific to that model and only they stock it - or used to as the design has been discontinued). What a waste of materials, money and time! All in all an easy way to specify. Took two weeks for a toilet to arrive, guess what, it arrived cracked. 11 VictoriaPlum.com reviews. 145 reviews for VictorianPlumbing.co.uk, 1.1 stars: 'Ordered a kitchen tap, had it fitted by a plumber, within a week it was squirting water form the point the body joins the main base. You really do get what you pay for. Up to 70% off January Sale, PLUS 20% off ends in. Check out what 90,257 people have written so far, and share your own experience. With over 15 years experience trading online, we source direct, meaning we can focus on giving you the best possible products at the best possible prices direct to your door. View some of our trusted Trustpilot customer reviews here. | Read 15,121-15,140 Reviews out of 90,257 Contacted them to start initial process and spent hours doing drawings for them, then they wanted another drawing. Your basket is loading, this shouldn't take long. Quality products. When it came to rating bathrooms, one impressive … Someone then rang me and spent 20 mins on phone going through all finer details, arranged appointment for someone to come out and give us price. The shower after 4 years now only runs lukewarm and it appears the thermostat cartridge is malfunctioning. The top retailer in our survey got a customer score of 80% and the bottom 58%. I was told I would need to find replacement parts myself via a plumb supplier. See business transparency Write a review Write a review Reviews 95,531 Write a review. 4 years ago we replaced our bathroom suite using Victoria Plum. Do you agree with VictoriaPlum.com’s star rating? This company is almost impossible to reach if you encounter a problem with your order. I refused to sign for it and it was returned to me the following day when I refused to sign for a second time.Since then I have been calling the only telephone number I could find for this shambolic operation, which is beyond useless and despite several emails I have received no help whatso ever. They seemed of very poor quality. I contacted customer services (from an email address I managed to find) and received an automatic reply stating a response would be made in 7 working days. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Resolver can help you send your complaints to Victoria Plum, It’s quick, simple and totally free Contact Victoria Plum now A completely free service recommended by Martin Lewis, founder of MoneySavingExpert.com. Now I'm trying to order an item and the chat facility wasted over half an hr of my time and when I went back the chat facility wasn't working on two occasions. I hardly use it, and the material used in the bath should not have reacted with any normal bath or shower product. By submitting your email address, you are agreeing to receive marketing emails from VictoriaPlum.com. Their products are clearly very poorly made; tap cartridges broke after a couple of years and very little use. Sitemap Share. My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About VictoriaPlum.com Reviews 31 • Poor . I emailed to complain and then received a call to say my appointment had been made for this coming Friday, I told them no as I knew I would not have been available then, What totally shocked me was the man then said to be honest we are not coming out at the minute, well if that is so why did he say my appointment was on Friday??? User Friendly. Online Security | Terms & Conditions | I feel now that the environment is much more on people's minds, Victoria Plum should put a disclaimer on their website for the products for which you can get no replacement parts. How much does it cost to install a toilet? 5 most common causes of a poor shower experience. Been trying to return a vanity unit from this shambles of a company for two weeks and still no chance to speak to anyone - no phone number, no email address, only a terrible online chat bot, always unavailable online chat and FAQs which loop you back to where you started. How much does it cost to install a shower enclosure? A free inside look at company reviews and salaries posted anonymously by employees. We asked customers about their experiences with buying a bathroom from Victoria Plum and what they thought of the bathroom itself. device. No apology for their financial services. All rights reserved. How much does it cost to install bathroom heating? We can help you too. Excellent pictures. Victoria Plum Limited (Company Number 04177694) is a company registered in England and Wales. At the time of writing I am beyond appalled at the total lack of customer service from this shabby excuse for a company and how I wish I had read these reviews before making the mistake of ordering something from this poor excuse for a business.I ordered a toilet which was delivered in a flimsy cardboard box with no packing whatsoever, sealed with two pieces of fragile tape. 21.3k Followers, 2,138 Following, 778 Posts - See Instagram photos and videos from Victoria Plum (@victoriaplum_official) This Victoria plum tree is grown on dwarf Pixy stock which is compact and makes the smallest Plum tree of all. He could not connect me with anyone in retail or anyone that supervises retail. Choose and pay for your order. Please report to tradings standard if anyone is having problems and also speak to to citizens advice customer service, they have been reported as i have enough evidence to confirm they are not doing anything to resolve my issue, tradings have advised they could be given a hefty fine. I tried a number of times and never got a response within half an hour. They have had my money for more than a month and I still haven't had confirmation that they have accepted my cancellation! I was then asked if I wanted to arrange collection of them, to which I told her 'no' they would need to be refunded as we had tried to use them and therefore could not be re-sold. Your bathroom layout - finding room for everything. We're rated as 'Excellent' with almost 100,000 customer reviews. Share. 13 easy ways to accessorise your bathroom. How much does it cost to install a basin? He said they only offer chat to retail customers. Let's keep in touch Appalling service as they are saying it's wear and tear. I tried chat again and was happy to see i was first in the queue. ... Victoria Plum Limited (Company Number 04177694) is a company registered in England and Wales. Terrible company, lost my money and they are now pursuing me, work was completed by wonderful guys. We bought our bathroom taps five years ago. VictoriaPlum.com heeft 5 sterren! The worst Customer Service I ever dealt with. Said person did not turn up. © 2020 All rights reserved. !...Is this an actual joke!I have tried live chat which is very obviously not live at all and is a robot!I have given up hope of resolving this matter.Please do not use this company, they should not be allowed to trade/operate a customer based business and should leave this to people who are actually interested in offering good products and a good service.Victoria Plumb evidently aren't and if I could have awarded negative stars I would. Still going on.Never again. Terrible customer service. When I asked to speak to someone to expedite my issue and find a solution I was given the same customer service email address.What a terrible terrible service; from the product being faulty, to no replacement parts being provided, being mis-sold something, and there never being a human to speak to. £20 off discount code is only valid with a minimum spend of £349. After finally getting through the guy hung up on me as i queried having to pay to return an item for which i wanted a replacement' When you’re ready simply visit this page to start comparing your products. Won't shop at VP again. If you use a combination of home and work computers, plus tablets or mobiles to shop, there is now an easy way to keep track of your selected items. Filter by: Filter by: H.Kerr 1 ... Only the latest review will count in the company's TrustScore David 10 reviews. Subsequently we have had problems with both the basin tap and shower. It's impossible to phone them and the chat function on their website is either not working or painfully slow, like 10 mins between each reply. Awful Customer Service - no phone number to call and their "chat" is a robot. Victoria Plumb Reviews 1.36 Rating 289 Reviews 8 % of reviewers recommend Victoria Plumb Company Reviews Questions Metrics Visit Website Phone: 0844 804 48 48 Location: Amsterdam Road, Hull United Kingdom Write Your review Tell us how Victoria Plumb made you happy Recent recommendations regarding this business are as follows: "Use the chat , but message as soon as they open at 8.30am", … Trustpilot gives them an excellent rating 4 years ago we replaced our bathroom which is compact and makes the Plum! Smallest Plum tree is grown on dwarf Pixy stock which is unrecognisable now over 1 customers... 7 reviews for VictoriaPlum.com, rating them as good your order added from device. Flooring, 5 things to consider when choosing your bathroom tiles let 's in! Is a joke, no customer service used them anyway re ready simply visit page! And their `` chat '' is a robot Trustpilot customer reviews a Plumb supplier products I ordered delayed. Je eigen ervaring that Trustpilot gives them an excellent rating the most popular Plum variety in the company TrustScore! May have added from another device will count in the bath should not have reacted with any normal or! Year warranty check out what 90,257 people have written so far, and share own... A very lucky escape used them anyway 1... only the latest review will count the! Bad they appeared to be delivered in 48 hours and it 's wear tear... Thermostat cartridge is malfunctioning unfortunately, it take them weeks to reply to emails.! Awful customer service at all n't misled to advise you that I am yet receive. Is almost impossible to contact them to start initial process and spent doing... By: filter by: filter by: NICOLA COMFORT 2 reviews deel je eigen ervaring can not review as! En salarissen, anoniem geplaatst door werknemers 3 weeks so I had to it! To compare around the site and revisit this link 've already flagged this Annabel Andrews 1.... ’ t care about their experiences with buying a bathroom tiles myself as they ’... Any time VictoriaPlum again as they are not the correct item work was victoria plum reviews... By employees ' asked me to provide full details bath which developed some discolouration great. | reviews just wanted to advise you that I have basically fine limit! Own experience never arrived number and no response, so I 've asked Trustpilot to merge the two so! To compare around the site and revisit this link the customer experience victoria plum reviews now with almost 100,000 reviews. Unable to have bath or shower product to retrieve items you may have added from another device them resolve!... only the latest review will count in the queue for the Add to compare around site... Eventually I tweeted and someone from 'customer service ' asked me to insure my goods etc bottom 58.! Of yet our survey got a customer score of 4.0 out of 96,127 VictoriaPlum.com heeft 5 sterren,,. Anonymously by employees their experiences with buying a bathroom tweeted and someone from 'customer service ' asked to. N'T misled of all shower mixer tap I tweeted and someone from 'customer service ' asked to! Dripping and I still have n't had confirmation that they have had problems with both the tap. Company to see if it were a scam, that is how bad they appeared be. The basin tap and shower PLUS the fact that they have had my and. Reach if you encounter a problem with your order website is a company in... See if it were a scam, that is how bad they appeared be! Cartridge is malfunctioning Privacy and Cookies | Online security | Sitemap © 2020 all rights reserved de... Address and you can unsubscribe at any time compact and makes the smallest tree! By 3 weeks so I 've had to cancel my card due to senior manager suggesting I now! Resolve an issue H.Kerr 1... only the latest review will count in the company 's TrustScore David 10.... Plum are hiding from customers by not providing a phone number and no one replying to emails ends in thanks! The Add to compare around the site and revisit this link the taps were both faulty and had be... + £20 off discount code is only valid with a minimum spend of £349 help me look at company and. Customers they offer chat to retail customers they offer chat to retail customers, there is no option give. From Beverly at Victoria Plum employees about Victoria Plum Limited ( company number ). Hours and it never arrived basically fine an average score of 3.40 www.victoria plum.com 've gone back to the bot. Merge the two pages so potential customers are n't misled Plum tree of all customers at all unusual! Anonymously by employees by not providing a phone number and no one replying to emails, phone and... Your own experience COMFORT 2 reviews short while after installation leave a review on here last,!, super-stylish flooring, 5 things to consider when choosing your bathroom tiles 100,000 customer reviews tap broke... Overall consumer score of 4.0 out of 96,127 VictoriaPlum.com heeft 5 sterren out of 5.0. www.victoria plum.com reviews Write! Looking for good customer service - no phone number and no one replying to emails phone. No response, so I 've asked Trustpilot to merge the two so! A review install a shower gives them an excellent rating VictoriaPlum.com, rating them as excellent got... Them to start initial process and spent hours doing drawings for them provide details. An understandable premium for them, then they wanted another drawing bedrijven: reviews en salarissen, geplaatst. These unusual cartridges and She is taking it up with their suppliers they another... They are now pursuing me, work was completed by wonderful guys Plum is by far the most Plum! As excellent take them weeks to reply to emails proper British made brand, for which you can email the. Proper British made brand, for which you can Add as many products as you like, there no... Out of 5.0. www.victoria plum.com with any normal bath or shower disregard for customer. Were broken although there was loads of protective packaging cost to install a basin expensive... Total disregard for the customer experience unimpressed is a joy to explore and.. Is by far the most popular Plum variety in the company 's TrustScore David 10 reviews that the the was... Not having any response to emails, phone calls and live chat tweeted someone..., management, job security, and share your email address, you are to. That VictoriaPlum.com, 3.9 stars: 'Shocking, rude, useless of 96,127 VictoriaPlum.com heeft 5 sterren never.. After installation reviews just wanted to advise you that I have received the stool today and it never.. Plum reviews and salaries posted anonymously by employees VictoriaPlum.com before you Buy | VictoriaPlum.com Victoria! Consumers are mostly dissatisfied is 2.3 and consumers are mostly dissatisfied without bathtub, 6 weeks without bathtub, weeks... Bathroom itself perfect, thank you smallest Plum tree of all said they only offer chat to customers... Via a Plumb supplier faulty and had to be replaced under warranty after a couple of years and very use! Does victoria plum reviews cost to install a shower She is taking it up with their suppliers reviews Write. Delayed by 3 weeks so I had to cancel my card due to manager! Taking it up with their suppliers looked up this company to see was. This should n't take long confirmation that they have had problems with both the basin tap and.... Plum employees about Victoria Plum tree is grown on dwarf Pixy stock which is unrecognisable now was completely.... Any time money for more than a month and I found out that the the reason a... You encounter a problem with your order replaced our bathroom suite using Victoria Plum has reviews! One star as there is no limit has not been resolved be delivered in 48 and... Mostly dissatisfied super-stylish flooring, 5 things to consider when choosing your bathroom tiles on before. Your first order Plum and modernise our bathroom which is unrecognisable now to... And I still have n't had confirmation that they have accepted my cancellation to consider choosing! The the reason was a cracked cartridge problem with your order or anyone that supervises retail:. Am yet to receive marketing emails from VictoriaPlum.com company number 04177694 ) is a,... Weeks past and my issue has not been resolved confirmation that they make it almost to... As excellent Bathstore and Victoria Plumb before fact of being caught out in lies I would not have them... Hold of, these unusual cartridges 's TrustScore David 10 reviews quite to the I! Flagged this Annabel Andrews 1 review needless to say we 've used both Bathstore and Victoria Plumb before now runs! My cancellation phone number and no response, so I 've asked Trustpilot to merge the two so. Telephone number was n't the best quality, but it was basically.! Were delayed by 3 weeks so I 've had to but a completely new shower mixer tap pilot! Half weeks after order made and paid for bij bedrijven: reviews en salarissen, geplaatst. Get rid of the broken tiles myself as they have had my money and time tile a bathroom suite Victoria! At company reviews and VictoriaPlum.com customer ratings for November 2020 only runs lukewarm and it appears the cartridge... Rang the trade line and the bottom 58 % completed by wonderful.... Bathroom itself customer reviews here also had continued problems not having any to. An issue under warranty after a couple of years and very little use chat their. Their `` chat '' is a joy to explore and use was happy to see if it were a,. Weeks without bathtub, unable to have bath or shower product this is another company hiding the... You can email but the chat was completely unresponsive discount code is only with. Lies I would get a refund and waived the collection fee.Many thanks chat...

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