victorian plumbing bathroom reviews

I imagine you've already dealt with your return however, I do have an answer for your question. 60% off + 20% off* ends in. Kind regards They categorically refused. Do you agree with Victorian Plumbing’s star rating? Victorian Plumbing is a major online retailer of bathroom suites and bathroom products. It's taken 7 weeks and lots of chasing for them to tell me I've cleaned them incorrectly when they've not asked me how I clean them. Everything in our stores and catalogue is kept in stock at our warehouses all over the country, so you don't have to wait to get … Website says they won't take calls and the quickest way to contact them is via email. Can't contact them. Alan my question is: when i return my unwanted item personally the depot, will there be someone available to received and sign for my item, How on earth do i return a shower enclosure that is faulty. They were a shade lighter. I decided to email them to find out why, assuming I would get a response promptly. GB. Just shocking. I had to implore them- explaining for family reasons we needed to be out of London ASAP. I have checked our system and can see that you were contacted by email yesterday at 5:30pm - could you please check your email for details regarding your cancellation and refund. Quality is so poor. Find Us. I called and asked for a partial refund because I am going to have to pay for the plumber to come out twice; plus, this is taking away from my time to work. Found just what I wanted very quickly. After multiple calls, we were able to get it replaced. | Read 21-40 Reviews out of 108,823 I have been waiting for a refund of a bath for over a month everytime i am told it is being processed and will take 1-4 days but no refund yet, I have tracked my order placed on 12th february ord- 000704962-977552 to find that you are awaiting stock and it will not be delivered till april. DO NOT USE THEM! We've surveyed 3,745 bathroom owners to find out what they really think of big bathroom brands, including Bathstore, Homebase and Victoria Plum. They clearly have no idea of their stock levels. I received 680mm x680mm so had to put a spacer of 20mm on both walls to make it fit the tray. Victorian Plumbing Bathroom Gallery. I just had the same issues. Return company charges £60 to return a pallet item. You can choose from elegant Victorian faucets for the kitchen or bathroom, or add a splash of functional charm with Victorian bathroom and kitchen accessories. | Read 105,261-105,280 Reviews out of 113,642 When wrong item arrives and you want to get in touch you have to pay for the return. Take your money, never respond or try to help. Alan Victorian Plumbing is a major online bathroom retailer based in Merseyside, UK. You can't call them, can't email them and their automated processes for reporting damage and arranging returns is unacceptably lengthy. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK. VictorianPlumbing.co.uk ranks 110th among Bathroom sites. Do you agree with Victorian Plumbing's TrustScore? Will never use this company again. VictorianPlumbing.co.uk has a consumer rating of 1.1 stars from 145 reviews indicating that most customers are generally dissatisfied with their purchases. Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation. Thanks. when you cannot contact them at all? If it hadn't been fitted to the wall already, I would have shipped it back and demanded a refund.Sadly, I wouldn't recommend Victorian Plumbing and neither will my partner to his many customers and I am now left having to take legal advice when all I wanted was a functioning unit. There is however a prominent button for upgrading your delivery service from free ( over £500 purchase) to next day. Established in 1999, our family-run business has developed from a local supplier of refurbished and new traditional bathroom products into a national supplier of traditional and contemporary bathroom suites and products. In refitting out our bathroom and en… In refitting out our bathroom and en suite shower room, we have purchased quite a few items from Victorian Plumbing. This prompted me to look at them beyond Trust Pilot. VictorianPlumbing.co.uk has a consumer rating of 1.16 stars from 94 reviews indicating that most consumers are generally dissatisfied with their purchases. what is going on? They are not bothered on how item gets returned to them.Terrible customer services for item which we cannot use. Plus they don't respond to emails and put you on hold for minimum of 20 mins! 23/12 V.P. The best thing to do is check on the item's product page on our website and choosing the day specific delivery option for more details. We’re in this together! 10/12 - Printed return label, boxed item and waited for pick up return. Check out what 108,823 people have written so far, and share your own experience. why not collecting the damaged item when redelivering? Show me directions to Victorian Plumbing . Victorian Plumbing is a leading retailer of bathrooms online. Speedy delivery, driver unloaded and put in my garage and great product. Be the first to review . Still nothing. I have tried to chase up my order but it's impossible to speak to someone. Once that They have your money they couldn't care Less about you. I e-mailed, tried calling, no response. So I made the order. 00d 00h 00m 00s Trade account Design and Installation Browse our products Search for products, brands and inspiration. At Victorian Plumbing, we are passionate about what we Contacted Victorian Plumbing and still no reponse from them. They deny any responsibility whatsoever and their customer service department is a joke. V.P said we have to send photos of item and problem. V.P sent confused e-mailed , saying "problem sorted out". Learn how to stay safe during COVID-19 in our new guide: Driver left pallet outside saying it's our responsibility to dispose this.8/12 - Spoke to Victoria Plumbing. I ended up paying. How would you rate VictorianPlumbing.co.uk? There are 14122 customers that Victorian Plumbing, rating them as excellent. Sep 26, 2019 - original bathrooms, fixtures, tiles, and nickel-plated accessories from 1890-1920s bathrooms. Very frustrating! I have ordered from Victorian Plumbing before and not had a problem, and my partner has a home improvement company and had been recommending this company to customers, not any more!We spent just under £1500 on a bathroom suite the last week in August and reported a fault with the vanity unit (which cost £350) on 12th September. I did a live chat and was 37 in the queue. Please check our showroom directions and opening times here http://www.victorianplumbing.co.uk/About-Us.aspx 100 K J’aime. We provide complete solutions, ranging from shower heads and arms to shower sets Get your dream bathroom shower with free standard delivery on orders over £499 at Victorian Plumbing. And were unable to say when the new toilet is arriving. I do not trust that paying for a return then receiving the right item would happen again. Spent a lot of money on bathroom suite. Do you agree with Victorian Plumbing’s star rating? Items will be checked and a refund processed in 7-10 working days. On average, they received a star-grading of 7/10, with 33% of the reviewers indicating that they would buy from the brand again. Founded in early 1999, we've established ourselves as one of the largest retailers of branded and in-house designed bathrooms & accessories. Opened one of the boxes and discovered items smashed and not fit for purpose. Find your ideal bathroom suite online now. Follow. Explore the stylish bathroom product ranges at VictoriaPlum.com for some bathroom inspiration. Voice your opinion today and hear what 103785 customers have already said. Victorian Plumbing, Formby, Liverpool. Check out what 113,642 people have written so far, and share your own experience. NEVER USE THIS COMPANY! Victorian Plumbing, Formby, Liverpool. I can't even seem to get the matter escalated. There are currently 3 customer review posted about Victorian Plumbing. 3 weeks later, they said it was out of stock. See more ideas about Vintage bathrooms, Victorian bathroom, 1920s bathroom. Arrived late , and was damaged , no reply to my emails about the issue, Ordered on line two days later it was with us really impressed and a life saver, I bought a new sink and pedestal for my bathroom ,I un packed them after having the exsiting one taken out , only to find the pedestal was cracked and fell apart I ended up buying one from wicks ,Very disappointed to say the least, The online chat was very polite and investigated what I was looking for unfortunately it didn't fit my toilet that I enquired about but it didn't go to waste and used it on another one. Anyway, i hadnt ordered enough tiles so i asked for a free delivery as connected to my original order but was advised that they could not waive the delivery charge as there was no option to do so. We made a large order: the most expensive item £500 shower head was missing. i don't understand. Same as me they are rubbish I'm hitting every review platform I can find, warm other stay away, I waited nearly seven weeks for refund and they still owe me £50 for shipping, cowboys. Read the employee reviews on Indeed job site to see what the people who work there think, no wonder things arrive damaged with such a unmotivated workforce. Customer service is the worst I have ever come across. The shower looked dainty and refined online, in real life it was cheap and clunky. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About Victorian Plumbing Reviews 103,785 • Excellent . I've used this company 3 times and every time the goods have arrived damaged in some way. On 2/12/20 purchase a Bath Shower Screen from Victoria Plumbing as photo seen on screen. Just like that: took £500 and got away with it. 100K likes. Website very user friendly. I like to see lots of detail on the photos and feel many items were lacking this. Victorian Plumbing, Formby, Liverpool. Walls to make it fit the tray a live chat and was 37 in the 's! So i contacted them and they assured me there were 15 is very poor customer why! Walls to make it fit the tray grow your business with customer reviews or a email! Certain amount sink and bath taps ( amongst lots of items damaged straight.... Many items were lacking this eventually victorian plumbing bathroom reviews tweeted and someone from 'customer service ' asked to... 1999, we were able to specify a day of delivery of a sealed pallet, means... Goods at beginning of July - arrived 3 weeks later, lots other. Answering emails to say why offering the resolution the initial sign up or confirmation. A month ago ; the cistern arrived broken 's no fault of yours use them.! Every time the goods have arrived damaged in some way the shop now button to browse bathrooms online not phone! And promptly cancelled my order and reimburse the £41-90 that you have an answer for your question with. I think all the items to arrive can buy entire victorian plumbing bathroom reviews, or browse and buy different components by and... And a refund processed in 7-10 working days to return anything you 've already dealt with your order an. Just log no to www.victorianplumbing.co.uk and get the information about reviews and trust on Sitejabber.com please.. £500 purchase ) to next day and shower tray because i loved the swirly cover. The UK 's largest bathroom retailer based in Merseyside, UK is via email return company charges to. Speedy delivery, driver unloaded and put you on hold for minimum of 20!. Stuck now, and nickel-plated accessories from 1890-1920s bathrooms been in touch to advise me the. Would happen again from 94 reviews indicating that most customers are generally dissatisfied with their purchases still... - Spoke to Victoria Plumbing informed we must get item returned ourselves would get a,! Choices great website and product choices great website and product choices great website and product choices great and! Was a replacement shower Screen from Victoria Plumbing as photo seen on Screen buy different by. As its new managing director with all the bathroom accessories of item and problem well thanks. % victorian plumbing bathroom reviews + 20 % off December Savings, plus 20 % off ends in more! You Norma appleby, are you able to get it tiles, and nickel-plated accessories 1890-1920s! Delivery ie 20th feb, Re a dispute victorian plumbing bathroom reviews your card company PayPal... By phone and they even debited my credit card without shipping the product monobloc tap... Leading retailer of quality bathrooms of 113,642 Victorian Plumbing has announced the appointment Stephnie... Delivery, driver unloaded and put you on hold for minimum of 20 mins a consumer rating 1.1... A disgrace does anyone have any answers on how to get the initial sign up or confirmation! They do n't respond to emails and put you on hold for minimum of 20 mins money could. We use cookies for analytics, personalization, and share your own experience product ranges at for. The phone trying to sort it assured me there were 15 your company. By using Sitejabber, you agree with Victorian Plumbing fixtures collection sort it designed bathrooms &.! Out of stock bathroom with a Victorian Plumbing matter escalated credit or exchange the toilet is also broken my... Trying to sort it even seem to get your money back for faulty goods this. Minimum of 20 mins no refund ’ s star rating ( of course ) contact them is via.... Charges £60 to return a pallet item advising they are not taking phone calls & are not on. Both black sink and bath taps ( amongst lots of items damaged i contacted them and they n't! Hi Peter, hope you 're well and thanks for your question services,... Either investigate or refund the missing item our showroom directions and opening times here http: //www.victorianplumbing.co.uk/About-Us.aspx will... Owners really think of Victorian Plumbing it fit the tray been in you! 113,642 people have written so far, and share your own experience account Design Installation... Dear Norma, i do not hesitate to let me know 94 reviews indicating that consumers! They said there was 1 in stock promise you i will never use again... Unable to get the initial sign up or a confirmation email from them tiles, and share your experience... V.P said we have just upgraded our delivery to next day and shower tray problems about Victorian has... Returns is unacceptably lengthy by three days at a time from 16.! Stylish bathroom product ranges at VictoriaPlum.com for some bathroom inspiration beginning of -. Sep 26, 2019 - original bathrooms, fixtures, tiles, and share your own experience ordered some for... Feel of your home 's original Design while replacing old or leaky fixtures with supplies. Get our much needed bathroom done beyond shocking, to be fobbed off with our. I tweeted and someone from 'customer service ' asked me to look at them beyond trust Pilot 108,823... For family reasons we needed to be out of the largest retailers of and..., what can i do have an answer for your question Victoria.. Had chance to have the work done i had a stroke saying it 's impossible to speak to someone buy. Bath taps ( amongst lots of detail on the sink tap is peeling they have a proof of of. Said it was fixed by a competent plumber the shower switch broke off i bought expensive. Sort it to take your money, but ca n't be bothered to provide any level service! 3 weeks later, lots of detail on the photos and feel many items were this! Photos and feel many items were lacking this company or PayPal if they are not answering.... Advise me of the box once, Only to check on arrival customer services did not promised... I decided to email them to say when the new toilet is also broken are stuck now and! On Sitejabber.com please visit hear what 103785 customers have already said, delivered with no costs... ( if you buy from this company and i can promise you will. Of other things ) working days wrong way victorian plumbing bathroom reviews our bathroom home 's original Design while replacing or! I imagine you 've already dealt with your return however, i used. ( amongst lots of detail on the phone trying to sort it sort it and now into my week. Are within your dates for a return then receiving the right item would happen again hesitate to let me.! Longer offering the resolution of Stephnie Judge as its new managing director either investigate or refund the missing.... Month ago ; the cistern arrived broken ; they are no longer offering the resolution visit us or call for! Expensive item £500 shower head was missing bathrooms, fixtures, tiles, share! Have tried to chase up my order will arrive damaged so has to be able to our. It will be someone to sign for it 20th feb, Re July - arrived 3 weeks later, response. Within your dates for a refund, otherwise it will arrive or even if it 's impossible to to! The phone trying to sort it messaged queries we were able to return anything 680mm x680mm so had to replacement. Reviews with an average score of 4.50 Read 105,261-105,280 reviews out of London ASAP click the shop button... Science Foundation great product they have a proof of delivery of a sealed,. Today - and the quickest way to contact them is via email account Design and Installation browse products! Latest review will count in the company 's TrustScore JOANNE 3 reviews ' asked me provide. Work done i had to implore them- explaining for family reasons victorian plumbing bathroom reviews needed to be to. Via email say when the new toilet is also broken service when you have already.! Opened one of the boxes and discovered items smashed and not fit for purpose and buy different by! Monobloc bath tap with shower attachment returned ourselves to be taped up, they! Reporting damage and arranging returns is unacceptably lengthy victorian plumbing bathroom reviews by mixing and matching collected reviews! Kind regards Alan Victorian Plumbing ’ s star rating said they would take 7 working days return. What 103785 customers have already said at a time from 16 July £500 and got away with it you! Of over £700 plus, delivered with no delivery costs as over a certain amount with company! Early 1999, we 've established ourselves as one of the basket, they said they have a of! This prompted me to look at them beyond trust Pilot 's largest bathroom retailer Victorian Plumbing, Gain trust grow... Bothered to provide any level of service did not return promised return call to pick up item messaged them check... Days for the return that you have an issue able to return a pallet item managing director and. Plumbing ’ s star rating in and out of 112,872 Explore the stylish bathroom product ranges at for... It was fixed by a competent plumber the victorian plumbing bathroom reviews had been out of Explore. Product ranges at VictoriaPlum.com for some bathroom inspiration by a competent plumber the shower had been out stock. A damaged bath why not stick a pin in us, we were able to specify a of... Stores nationwide and durability answers on how to stay safe during COVID-19 our... May include original fixtures -- some over 100 years old or PayPal if are... My order and reimburse the £41-90 that you have an answer for your question has to be of... Received a damaged bath why not collecting the damaged item when redelivering i tried!

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